Last updated: July 12, 2026 · Effective for all accounts.
By accessing or using Snapblox ("Service"), operated by ODW Digital Media Solution ("we", "us", "Company"), a business registered in Thailand, you ("Customer", "you") agree to be bound by these Terms of Service ("Terms"). If you disagree with any part, do not use the Service.
Snapblox is a multi-tenant SaaS platform that enables businesses to run receipt-style photobooths — capturing guest photos through a web-based booth interface, rendering them onto thermal-printer output, and providing cloud storage for digital downloads.
We provide the software, hosting, storage, and support. You provide the hardware (iPad/tablet, thermal printer, paper) and operate the booth at your venue.
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
The Service supports three role types: Platform Admin (Snapblox operator), Client Owner (business subscribing to plans), and Booth Staff (event operators). Access is scoped by role via Row Level Security.
You must be at least 20 years old (age of majority in Thailand) and legally capable of entering contracts. Businesses must be duly registered in Thailand or another jurisdiction where use of the Service is lawful.
The Starter plan is free forever, subject to usage limits (1 sub booth, 500 photos/month). We reserve the right to modify free-tier limits with 30 days' notice.
Growth and Enterprise plans are billed monthly or annually in Thai Baht (THB), unless otherwise agreed. Prices are exclusive of VAT (7% will be added for Thai customers).
If your photo count exceeds your plan's limit, we automatically charge overage fees (฿99 per additional 500 photos) and notify you by email. You may opt to pause the booth at limit instead — configure this in Settings.
Payment is due within 7 days of invoice. We accept Thai bank transfer, PromptPay, and credit card. Overdue accounts may be suspended.
Monthly plans are non-refundable. Annual plans may be refunded pro-rated within 30 days of purchase. Enterprise contracts follow their specific terms.
We may change pricing with 30 days' advance email notice. Existing annual customers retain their rate until renewal.
You retain all rights to content you upload (photos, templates, branding). You grant us a limited license to store, process, and display your content solely to provide the Service.
The Service, including software, designs, and trademarks, is our intellectual property. Do not copy, reverse-engineer, or resell the Service without written permission.
The 10 built-in SAINT templates are licensed to you for use within the Service only. You may not extract, distribute, or use them outside the platform.
You may not use the Service to capture, store, or distribute:
Our handling of personal data is governed by our Privacy Policy and Thailand's Personal Data Protection Act (PDPA). Enterprise customers receive a Data Processing Agreement upon request.
You are responsible for obtaining valid consent from your guests before capturing their photos. The Service provides consent-capture UI to help — you must not disable it.
We may suspend or terminate your account if you:
You may terminate anytime by canceling your subscription. Upon termination, we retain your data for 30 days (in case you reactivate), then permanently delete it. You may request earlier deletion by contacting odwnow@gmail.com.
The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation.
We target 99% monthly uptime for paid plans. Enterprise plans have contractual SLAs with service credits.
To the maximum extent permitted by Thai law, our aggregate liability for any claim arising from the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or special damages (e.g., lost profits, lost data, business interruption).
We use third-party providers (Netlify, Supabase, etc.) to deliver the Service. We are not responsible for their outages or data handling beyond what our agreements with them cover.
These Terms are governed by the laws of Thailand. Any dispute shall be resolved by the courts of Bangkok, Thailand. Nothing in these Terms limits any statutory rights you may have as a consumer.
We may update these Terms occasionally. Material changes will be emailed to registered accounts at least 30 days in advance. Continued use after the effective date constitutes acceptance.
Company: Snapblox
Address: Bangkok, Thailand
Email: odwnow@gmail.com
Legal inquiries: odwnow@gmail.com